Question 1

How does the singing telegram work?

Accepted Answer

Singing telegrams are performed by one of our talented vocalist who will come to your location of choice. The singer will acknowledge the person who is receiving the telegram, present them with any gifts that you may have added on to your service, speak aloud your personal message and then perform the song desired. Our main goal is to make sure that this is a surprise and an enjoyable experience.

Question 2

What is included in my price of your singing telegram?

Accepted Answer

Included in your price consists of travel to and from the location, singer's fee, song of choice and the most unforgettable experience.

Question 3

How long does the singing telegram last?

Accepted Answer

From beginning to end the singing telegram can last up to 10 minutes in length, while the longest can last up to 15 minutes. This is determined by the number of songs you choose, gifts to be presented or the length of your hearltfelt message. We make every second count.

Question 4

Who will be my singer? Will my singer will be male or female?

Accepted Answer

Our singers have sang in various backgrounds and settings. The talent and performance quality is by far the most interactive and enjoyable at best. We have male and female singers on our staff, so if you have a preference, please feel free to let us know at the time of booking.

Question 5

How far do you travel?

Accepted Answer

We travel up to 30 miles from our headquarters in Charlott, NC (Mecklenburg County) free of charge to our respected service areas. Anything outside of that range there is a charge of $.25 per mile.

Question 6

How many songs can I add in a single singing telegram?

Accepted Answer

All of our standard singing telegrams come with one song. If you desire to add more songs there is a fee of $25 per song.

Question 7

Can the singing telegram be recorded?

Accepted Answer

Recording is allowed if you have additional persons attending the telegram, such as a small gathering or party. Our singers do not have the capability of recording the singing telegrams.

Question 8

What forms of payments do you take?

Accepted Answer

We take Visa, Mastercard and American Express and all credit and debit cards. If you are in the country of Mexico we do take mexican pesos in advance for the service.

Question 9

How soon in advance can I book same day singing telegrams?

Accepted Answer

As same day telegrams are available, we require at least a 6hr notice to ensure we have one of our trusted singers in place.

Question 10

I'm booking from out of town? How will I know someone will show up?

Accepted Answer

We send you a confirmation of who your singer will be and the time of their arrival. If there is a telephone or email provided we send alerts of when our singers have arrived in real time and when the telegram service was rendered. We follow up 2 days after the singing telegram was delivered as a courtesy.

Question 11

I booked my singing telegram online. Now what?

Accepted Answer

Upon completion of booking your singing telegram either online or over the phone; an email confirmation will be sent within an hour of booking with all the details from the name of your singer to the time they will arrive.

Question 12

What if I don't see my city listed?

Accepted Answer

Don't worry, we can still provide the singing telegram in your area. Please fill out a submission form and our booking team will get in contact with you concerning your inquiry. If you are in close proximity of the service areas listed then you would be considred in that service area.

Question 13

I live in Mexico but not in Puerto Vallarta, can I still book a singing telegram?"

Accepted Answer

As live singing telegrams are only available at the moment in Puerto Vallarta, we do offer virtual singing telegrams which are just as amazing and singing telegrams by phone. You may. inquire about this service by emailing us at bookings@queencitytelegrams.com to receive a quote from our sales team.

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